Seminars
The seminar is a meeting for giving and discussing information. In the seminar, the HHoL professional works with the customer to formulate linguistic systems directly related to the customer’s needs. For example, a telephone script is needed for improved customer service. After a needs analysis, discussion ensues which leads to an end-product which fits the situation. In such situations the customer takes the lead in the organization and the HHoL instructor assumes the role of an advisor.
Other examples of such seminars include:
Forming a company specific glossary
Developing a unified corporate communication platform e.q. glossary.
Putting together an international advertising campaign.